Connected systems

API & Integrations

Move the right data, at the right time, between the right systems.

Reliable connections between your data, CRM, business tools, third-party services and existing platforms.

Frame this need

01 — Scope

What the engagement can cover.

  1. 01

    API design & delivery

    Clear contracts, versions, access rights and usable documentation.

  2. 02

    CRM, ERP & third parties

    Connections shaped around each platform’s capabilities and constraints.

  3. 03

    Synchronisation & webhooks

    Triggered exchanges, recovery, deduplication and consistent states.

  4. 04

    Security & observability

    Authentication, secrets, useful logs, alerts and error tracking.

02 — In operation

Make the system legible when it is time to act.

Three states structure this expertise without hiding rules, exceptions or human handover.

  1. 01

    CONNECT

    API design & delivery

    Clear contracts, versions, access rights and usable documentation.

  2. 02

    SYNCHRONISE

    CRM, ERP & third parties

    Connections shaped around each platform’s capabilities and constraints.

  3. 03

    RECOVER

    Synchronisation & webhooks

    Triggered exchanges, recovery, deduplication and consistent states.

03Exchange contracts

Define data, ownership and failure behaviour before connecting systems.

We clarify sources, formats, access rights and the expected behaviour when a dependency is unavailable. This prevents a critical integration from relying on implicit assumptions.

04Continuity

Make every exchange observable and recoverable.

A reliable connection shows what moved, what is waiting and what needs intervention.

  1. 01

    Emit

    Validated payloads, controlled access and identifiable versions.

  2. 02

    Synchronise

    Deduplication, consistency rules and explicit states.

  3. 03

    Recover

    Targeted errors, available context and controlled retries.

05 — Process

Move forward without losing the thread.

  1. 01

    Understand

    Map the context, users and constraints before choosing a solution.

  2. 02

    Design

    Make the experience, rules and architecture visible enough to challenge.

  3. 03

    Build

    Create a testable product connected to the systems that matter.

  4. 04

    Deploy

    Prepare production, access, monitoring and ownership together.

  5. 05

    Improve

    Use observed behaviour and incidents to guide the next decision.

Your context

The service adapts to the problem, not the other way around.

Describe the project