Connected systems
API & Integrations
Move the right data, at the right time, between the right systems.
Reliable connections between your data, CRM, business tools, third-party services and existing platforms.
Frame this need01 — Scope
What the engagement can cover.
- 01
API design & delivery
Clear contracts, versions, access rights and usable documentation.
- 02
CRM, ERP & third parties
Connections shaped around each platform’s capabilities and constraints.
- 03
Synchronisation & webhooks
Triggered exchanges, recovery, deduplication and consistent states.
- 04
Security & observability
Authentication, secrets, useful logs, alerts and error tracking.
02 — In operation
Make the system legible when it is time to act.
Three states structure this expertise without hiding rules, exceptions or human handover.
- 01
CONNECT
API design & deliveryClear contracts, versions, access rights and usable documentation.
- 02
SYNCHRONISE
CRM, ERP & third partiesConnections shaped around each platform’s capabilities and constraints.
- 03
RECOVER
Synchronisation & webhooksTriggered exchanges, recovery, deduplication and consistent states.
05 — Process
Move forward without losing the thread.
- 01
Understand
Map the context, users and constraints before choosing a solution.
- 02
Design
Make the experience, rules and architecture visible enough to challenge.
- 03
Build
Create a testable product connected to the systems that matter.
- 04
Deploy
Prepare production, access, monitoring and ownership together.
- 05
Improve
Use observed behaviour and incidents to guide the next decision.