Use case
Search a governed document collection
- 01Problem
The information exists, but versions, access rights and locations make retrieval slow.
- 02Response
An assistant searches a defined collection, cites relevant material and abstains when evidence is insufficient.
- 03Handoff
A person receives the context whenever the case requires it.
Starting point
A clearly identified point of friction.
Problem
The information exists, but versions, access rights and locations make retrieval slow.
Response
An assistant searches a defined collection, cites relevant material and abstains when evidence is insufficient.
Handoff
Incomplete, ambiguous or sensitive cases move to a person with the useful context attached.
A real scenario to test