AI agents
A useful AI agent starts with its boundaries
Define sources, refusal cases and human handoff before designing the conversation.
Read the analysisInsights
Field notes on products, AI and reliability.
Concise, practical analysis for framing, building and operating digital products with fewer hidden assumptions.
All publications
The SOKELO library
Automation
Automate a process without hiding its errors
Map the normal path, exceptions and recovery in the same operational view.
Cloud & reliability
A production-readiness checklist for fewer blind spots
Access, deployment, observation and recovery: questions to settle before production.
A concrete subject